Enterprise Technology & Cloud Services / SaaS developments
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Bye SaaS—We Have Entered The Agentic Platform Companies Era
The article discusses the decline of SaaS and the emergence of Agentic Platform Companies, which aim to address the shortcomings of complex enterprise software. This shift promises to enhance user experience and streamline business operations.
What are Agentic Platform Companies and how do they differ from traditional SaaS?
Agentic Platform Companies leverage agentic AI systems that act autonomously to perform complex tasks and make decisions without human intervention, unlike traditional SaaS which is reactive and requires user commands. These AI agents learn, adapt, and collaborate to streamline workflows across multiple software platforms, improving efficiency and reducing manual effort. This represents a shift from static software tools to dynamic, goal-oriented AI-driven platforms.
How does the pricing model change with the adoption of Agentic AI compared to traditional SaaS?
With Agentic AI, pricing shifts from the traditional SaaS seat-based model, where companies pay per user license, to a usage- or outcome-based model. Enterprises pay based on the actual work or business outcomes delivered by the AI agents, such as the number of completed workflows or tasks, rather than paying for idle licenses. This alignment of cost with measurable business value can significantly reduce wasted expenditure on underutilized software.
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09 August, 2025
Forbes - Innovation